How do I perform a soft reboot on my MX system?

This article discusses using the MX Field App to perform a soft reboot.

Product applicability

The following products are discussed in this article:

  • MX Series: R920-MX, R829-MX, R247-MX, CHEVRON-MX and WWD-MX

The MX Field App has a feature to soft reboot your MX system without having to access the power module. This is useful if you need to clear a fault status that is no longer active.


Follow the steps below to link more than one system together for synchronized flashing:

  1. Pair with your MX system.
  2. Tap on the ellipsis (…) in the upper right corner.
  3. Tap on Reboot System and then tap Reboot to perform a soft reboot.
  4. You will now be taken back to the Nearby MX Systems screen. The system will take a few seconds to reboot before it is operational and able to be re-connected.

For more information please see the MX Field App guide.

For more information on system faults please see our article here.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.