How do I perform a soft reboot on my MX system?

This article discusses using the MX Field App to perform a soft reboot.

Product applicability

The following products are discussed in this article:

  • MX Series: R920-MX, R829-MX, R247-MX, CHEVRON-MX and WWD-MX

The MX Field App has a feature to soft reboot your MX system without having to access the power module. This is useful if you need to clear a fault status that is no longer active.


Follow the steps below to link more than one system together for synchronized flashing:

  1. Pair with your MX system.
  2. Tap on the ellipsis (…) in the upper right corner.
  3. Tap on Reboot System and then tap Reboot to perform a soft reboot.
  4. You will now be taken back to the Nearby MX Systems screen. The system will take a few seconds to reboot before it is operational and able to be re-connected.

For more information please see the MX Field App guide.

For more information on system faults please see our article here.

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