Why does the speech message on my Polara iNX/iDX push button only play once?

This article discusses the two settings within the Polara Field Services app which will affect whether the speech message repeats or not.

Product applicability

The following products are discussed in this article:

  • E Series: R920-E and R820-E
  • F Series: R920-F and R820-F
  • G Series: SC315-G and R820-G
  • MX Series: R920-MX

Systems equipped with the Polara iNX/iDX push button only.

See the checklist below for buttons that won't repeat the speech message:

  1. Speech Message Repeat is set to 1 Time
    1. Navigate to the Settings menu within the Polara Field Service app and adjust as needed.
  2. LED Flash Behavior is set to Track Lights Input
    1. Navigate to the Settings menu within the Polara Field Service app and adjust to Play Predefined Pattern.
    2. Assign the correct setting based on your system's application:
      1. Circular beacons = Simple On/Off
      2. Rectangular Rapid Flashing Beacons (RRFB) = Rapid Flash 
      3. Steady on beacons = Solid LED On

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