Why does the speech message on my Polara iNX/iDX pushbutton only play once?

This article discusses the two settings within the Polara Field Services app which will affect whether the speech message repeats or not.

Product applicability

The following products are discussed in this article:

  • E Series: R920-E and R820-E
  • F Series: R920-F and R820-F
  • G Series: SC315-G and R820-G

Systems equipped with the Polara iNX/iDX pushbutton only.

               polara inx pushbutton

 

See the checklist below for buttons that won't repeat the speech message:

  1. Speech Message Repeat is set to 1 Time
    1. Navigate to the Settings menu within the Polara Field Service app and adjust as needed.
  2. LED Flash Behavior is set to Track Lights Input
    1. Navigate to the Settings menu within the Polara Field Service app and adjust to Play Predefined Pattern.
    2. Assign the correct setting based on your system's application:
      1. Circular beacons = Simple On/Off
      2. Rectangular Rapid Flashing Beacons (RRFB) = Rapid Flash 
      3. Steady on beacons = Solid LED On

Tap the Write button at the bottom of the screen once finished updating the settings. Failing to do so will not push the update(s) to the button.