Warranty and Return Material Authorization (RMA)
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      2. Warranty and Return Material Authorization (RMA)

      What is the warranty for my system?

      This article lists warranty information for all Carmanah products.

      Product warranties are as follows:


      Gen 1 (legacy) 

      Model Product Warranty Battery Warranty
      R820 3 years 1 year
      R829 3 years 1 year
      R247 3 years 1 year

       

      Gen 2 (legacy)

      Model Product Warranty Battery Warranty
      R820/R820C 3 years 1 year
      R829/R829C 3 years 1 year
      R247/R247C 3 years 1 year

       

      Gen 3 (legacy)

      Model Product Warranty Battery Warranty Warranty Change
      R920 3 years 1 year

      purchased after March 16th, 2016 - increased to 5 year warranty
      R247-E 3 years 1 year purchased after March 16th, 2016 - increased to 5 year warranty
      SC315 3 years 1 year purchased after March 16th, 2016 - increased to 5 year warranty

       

      Gen 3 

      Product Model Product Warranty Battery Warranty StreetHub Equipped
      E Series R247-E 5 years 1 year  
      E Series R820-E 5 years 1 year  
      E Series R920-E 5 years 1 year  
      E Series R829-E 5 years 1 year  
      F Series R247-F 5 years 1 year  
      F Series R820-F 5 years 1 year  
      F Series R920-F 5 years 1 year battery warranty increased to match subscription length in years
      F Series R829-F 5 years 1 year battery warranty increased to match subscription length in years
      G Series R247-G 5 years 1 year  
      G Series R820-G 5 years 1 year  
      G Series SC315-G 5 years 1 year battery warranty increased to match subscription length in years
      G Series R829-G 5 years 1 year battery warranty increased to match subscription length in years
        R838 5 years N/A  

       

      SpeedCheck

      Model Product Warranty Battery Warranty StreetHub Equipped
      SpeedCheck-15 3 years 1 year battery warranty increased to match subscription length in years
      SpeedCheck-18 3 years 1 year battery warranty increased to match subscription length in years
      SpeedCheck-AS 3 years 1 year battery warranty increased to match subscription length in years
      SpeedCheck-VS 3 years 1 year battery warranty increased to match subscription length in years

       

      LED Enhanced Signs

      Sign Warranty

      Power Option

      (solar engine/cabinet)

      		 Battery Warranty StreetHub Equipped
      3 years 5 years 1 year battery warranty increased to match subscription length in years

       

      Wrong Way Driver

      Model Product Warranty Battery Warranty
      WW100 3 years 1 year
      WW400 3 years N/A