When does the warranty start for my MX system components?

This article details the when the warranty starts for your MX system.

Product applicability

The following products are discussed in this article:

  • MX Series: R920-MX, R829-MX, R247-MX, CHEVRON-MX, WWD-MX and SPEEDCHECK-MX

The warranty for your MX system will commence based on the chart below. MX systems use a baseline of its shipment date and the act of powering on the system will determine when the warranty starts.

System Powered < 7 Months After Shipped System Powered > 6 Months After Shipped
Power on date Ship date + 6 months

The warranty for your MX system is:

  • 3 years product, 1 year battery

If you plan on powering up the system prior to installing in the field, note that it will kickstart the warranty and subscription for your system.

You can view the warranty status of your system via MX Cloud. Click here to sign into your MX Cloud profile and refer to the MX Cloud guide.

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