When does my warranty start for my MX system components?

This article details the when your system warranty starts for your MX system.

Product applicability

The following products are discussed in this article:

  • MX Series: R920-MX, R829-MX, R247-MX, CHEVRON-MX and WWD-MX

The warranty for your MX system will start six months from the date of shipment or on first power up, whichever occurs first. If you plan on powering up the system prior to installing in the field, note that it will kickstart the warranty and subscription for your system.

The warranty for your MX system is:

  • 3 years product, 1 year battery

You can view the warranty status of your system via MX Cloud. Click here to sign into your MX Cloud profile and refer to the MX Cloud guide.

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