When does the subscription start for my MX system?
This article details the when the subscription starts for your MX system.
Product applicability
The following products are discussed in this article:
- MX Series: R920-MX, R829-MX, R247-MX, CHEVRON-MX, WWD-MX and SPEEDCHECK-MX
The subscription for your MX system will commence based on the chart below. MX systems use a baseline of its shipment date and the act of powering on the system will determine when the subscription starts.
| System Powered < 7 Months After Shipped | System Powered > 6 Months After Shipped | System Powered > 1 Year After Shipped | |
|---|---|---|---|
MX Lite (included with each system) |
Power on date | Ship date + 6 months | Ship date + 6 months |
| MX Plus/Pro add-onÂą | Power on date | Power on date | Ship date + 6 months |
| Assigned < 12 Months After Purchased | Assigned > 12 Months After Purchased | |
|---|---|---|
| Unassigned Subscriptions² | Assigned to system date | Purchase date + 12 months |
ÂąMX Plus/Pro subscriptions purchased with systems on an order will automatically be associated and assigned when shipped.
²Unassigned subscriptions are purchased separately from a system. These subscriptions will sit in your "unused inventory" of subscriptions within MX Cloud.
If you plan on powering up the system prior to installing in the field, note that it will kickstart the warranty and subscription for your system.
You can view the subscription status of your system via MX Cloud. Click here to sign into your MX Cloud profile and refer to the MX Cloud guide.