How do I find my product serial number?

This article shows how to locate the serial number of your product.

Each product generation has a different-looking product label and location. Please refer to the video, images and instructions below.

Generation Image
Gen 1

Gen 2


  • Solar engine serial number β†’ backside of the engine
  • Energy Management System (EMS) serial number β†’ side of EMS
Gen 3 - E Series/F Series



  • System serial number β†’ Bottom of solar engine or front of Energy Management System plate
Gen 3 - SC315/G Series



  • System serial number β†’ Side and inside of cabinet
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