Follow these wireless communication troubleshooting steps with the onboard user interface to help resolve radio issues.
This article applies only to Carmanah traffic beacon systems that feature an onboard user interface with a seven-segment LED display.
This article applies to the following Carmanah crosswalk beacon products:
- Rectangular rapid flashing beacons (RRFBs): R920-E, R920-F and SC315-G
- Circular flashing beacons: R820-E, R820-F and R820-G
In some cases, physical obstructions can interfere with radio communications.
This is more prevalent in systems that use advance warning beacons, though it can happen with systems that are located in close proximity. It is usually due to basic product configuration.
If you have two or more systems that are not communicating, check the following product configuration options:
Scroll through the menu items on the user interface and check:
- rF = on (radio is enabled)
- chAn (all systems should be on the same channel)
If your product has the radio installed, and the radio is functioning correctly, the following will be displayed when scrolling through the menu:
rAdo = det
If your system is not displaying the above on the user interface, contact Carmanah customer support.