What can I do if my system was knocked down?

If your system was knocked down, gather information on what is damaged and contact Carmanah for assistance.

In the event that your Carmanah beacon or sign is knocked down, you may be looking at replacing either specific damaged parts or an entire system. We recommend you gather all the information on what is damaged and take photos to send to Carmanah for analysis. We can help you identify what parts may still be functional or salvageable.

Troubleshooting

If you are looking to do troubleshooting on the damaged system, please get in touch with our Product Support Team. 

  • Email: Message us using the chat box in the bottom right corner of this page 🗨️ and someone from our team will get back to you shortly
  • Phone1-877-722-8877, select option 1 (8:00 AM - 5:00 PM)
  • Live Chat: Chat with us using the chat box in the bottom right corner of this page 🗨️

Purchasing

If you are looking to buy replacement parts or systems for a Carmanah product, please get in touch with our Sales Team. 

  • Email: Please use the New Sales Inquiry contact form on our website and someone from our team will get back to you shortly. We can help you connect with a local distributor in your area.
  • Phone1-844-412-8395 (8:00 AM - 5:00 PM)
  • Live Chat: Navigate to our homepage and chat with us using the blue chat box in the bottom right corner of the page 🗨️.
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