How can I change the contactless detection sensitivity on the Polara iDX button?

This article details how to change the contactless detection sensitivity on your Polara iDX button using the Polara Field Service App.

Product applicability

The following products are discussed in this article:

E Series: R920-E, R820-E
F Series: R920-F, R820-F
G Series: SC315-G, R820-G
MX Series: R920-MX, R829-MX and R247-MX

Systems equipped with the Polara iDX push button only.

The Polara iDX contains all of the standard features of the iNX while adding the iDetect contactless option. This allows the end-user to simply wave at the button or move their hand very close to it (within ~1-2') to trigger the beacon system. This is an alternative means of triggering the beacon system rather than needing to push the button directly.

The Polara Field Service App (available on Google Play and Apple Apple Store) is used to configure the button post-installation. Starting with firmware version 1.0.2, Polara has added the ability to change the contactless sensitivity.

Procedure

Connect to the Polara iDX using the Polara Field Service App.
Ensure you are running version 1.0.2 or newer; if not, press the Firmware Update button.
Below are the adjustable parameters:
1. Enable iDetect = will turn on and off the contactless detection feature
2. Detection Profile = use Profile 1 which contains additional features; Profile 0 is for legacy compatibility
3. Range = setting from 1 - 24; 1 = near, 24 = far
4. Minimum Wave Time = setting from 0 - 500 ms

Setting the Range to 24 and Minimum Wave Time to 0ms will provide the furthest range and shortest detection wait time possible. Press the Save button once completed to update the button.

For more detailed information on Polara iNX/iDX button configuration, refer to the video found here.